Which example demonstrates effective communication in a healthcare setting?

Nodding while listening to a resident is an example of effective communication in a healthcare setting because it demonstrates active listening and engagement. Non-verbal cues, such as nodding, indicate to the resident that you are paying attention to their concerns or needs, which helps build trust and rapport. This type of communication fosters a supportive environment, encouraging patients to express themselves more openly.

The other options do not reflect effective communication practices. Yelling at a team member can create a hostile environment, while ignoring patient requests undermines their needs and can lead to dissatisfaction with care. Writing a complaint letter, while it can be necessary in some situations, does not serve as immediate or effective communication with patients or team members during interactions.